Unlike most equipment companies, Brite Health Care does not repair your equipment or replace it with a used device. Brite works directly with the product manufacturers to offer a complete replacement warranty for most of our products.
For product questions or concerns, please contact your Patient Technician. Most problems can be addressed over the phone. If your Technician determines that your device is defective, they will make arrangements to quickly resolve the problem.
If for some reason, your replacement equipment needs to be ordered, Brite will provide a 'loaner device' that will help you maintain compliance with your physician's instructions until your new equipment arrives.
Brite CPAP Clinic
Our CPAP Clinic is located in Katy, TX and provides our patients with a convenient way to get training and have their CPAP machine serviced or tested.
Brite Health Care’s CPAP Clinic is staffed by our sleep technicians. At our clinic, you can bring in your CPAP or BIPAP machine as well as all the supplies such as your masks and accessories. Your machine will be checked by our trained technicians and verify it is working as prescribed.
Masks and headgear can be inspected and adjusted or replaced with new ones if needed. And don’t forget, Brite Health Care offers its patients a 30 day mask guarantee! We will exchange your mask any time within the first 30 days to ensure you will be compliant with your therapy. After all, if you don’t use the machine, you will not get the rest you need!
Since Brite Health Care accepts most insurance including Medicare, we work with your insurance carriers to verify coverage for all of these services. Even if you obtained your equipment from another provider, we are here to help you!
Need a download of your stored data on your machine? No problem and No charge! Just schedule a convenient time to come in and we can do this for you. With this information we can review performance, your compliance, and identify sources of problems such as air leaks.
Our goal is to offer patients a better understanding of their sleep equipment, and increase their comfort level, and confidence in using their breathing equipment.
Walk ins are welcome! Appointments can be made by calling Brite Health Care at 281 945-4000.
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